FAQs

Yes. Well-behaved dogs on leads are welcome on the majority of our cruises free of charge. Please note that dogs are not permitted on some of our cruises to ensure dog comfort. You can find our dog-friendly timetable here.

The answer depends on which departure point you need. We recommend looking at our departure points page where all the car parks are listed.

Yes, we run a range of cruises all year round and they vary depending on the time of year. In the summer months we offer a range of coastal and river cruises, day trips and evening special events. In the winter months we sail only on the calm waters of the River Exe, which is famous for its birdlife making our Guided Bird Watching cruises hugely popular. Along with our Christmas events including Sail with Santa and Festive Specials. There will always be something for you to enjoy, no matter the time of year! Have a look at our timetable to see what we have available now.

Yes. We pride ourselves on being accessible. Our vessels can accommodate standard manual wheelchairs. For booking, please contact us in advance so we can ensure the best possible boarding experience and suggest the best trip based on tides. We also advise you read our full accessibility statement here.

No. For the comfort and safety of all passengers, smoking and vaping are strictly prohibited in all areas of our vessels on public trips.

Smoking is permitted on our Private Charters on the top deck only at the Captain's discretion.

It is unlikely on our River Cruises. Most of our cruises take place on the calm, sheltered waters of the River Exe Estuary. For coastal cruises, we monitor sea conditions closely and will not sail if the conditions are unsuitable for passenger comfort. It does very much depend on the individual as to if they will suffer from sea sickness on our Coastal Trips however, it is rare for people to suffer.

We sail rain or shine. Our boats feature large, undercover heated lower decks with panoramic windows, ensuring you can enjoy the views of the Jurassic Coast or River Exe while staying dry and warm.

How do I redeem my gift voucher? To redeem your voucher, simply give our friendly team a call on 01395 222144. Please have your unique voucher number to hand when you call, and we will be delighted to check availability and get your cruise booked in.

Please note that we are currently unable to accept vouchers through our online booking system, so over-the-phone booking is required.

Do I need to bring my physical voucher on the day of the cruise? Yes, please. You must bring your original physical gift voucher with you on the day of your trip and hand it to our crew as confirmation when boarding. We are unable to accept copies or digital versions, so please keep it in a safe place ahead of your cruise!