Careers

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Fancy a career surrounded by amazing views and a friendly team?

Captain (Currently Recruiting)

Position: Part-Time Skipper (Permanent)

Location: Exmouth Marina, EX8 1FE (On-board vessels)

Hours: Flexible hours with a schedule to suit

Salary: From £13.00 per hour (Dependent on experience)

Start Date: Immediate / Flexible

The Role

Stuart Line Cruises is a multi-award-winning, family-run business and the premier passenger boat company in the South West. We are looking for a professional, proactive, and personable Skipper to join our close-knit team on a permanent, part-time basis.

As a Skipper, you are more than just a navigator; you are an ambassador for our brand. You will lead our boat crew in delivering safe, memorable, and high-quality experiences across our diverse range of excursions - from scenic Jurassic Coast tours to lively private charters and festive events.

Key Responsibilities

1. Command & Safety

Safe Operation: Take full responsibility for the overall safe operation of the vessel, including navigation, rope work, and mooring.
Compliance: Ensure strict adherence to the company’s Domestic Safety Management Plan and all MCA regulations.
Team Leadership: Manage the boat crew, ensuring a methodical and efficient approach to service and safety.

2. Customer Excellence & Congeniality

The "Friendly Crew" Ethos: Interact with passengers and colleagues in a professional, warm, and confident manner.
Knowledge Sharing: Enhance the guest experience by providing insightful information regarding the history, beauty, and wildlife of the River Exe and the Jurassic Coast.
Adaptive Service: Identify customer profiles to ensure a tailored experience, maintaining the highest standards of hospitality and presentation.

3. Commercial Awareness & Fiscal Prudence

On-Board Management: Oversee the on-board bar and stock.
Administrative Accuracy: Ensure all logs are completed other administrative duties.
Maintenance: Use your initiative to assist with boat maintenance and workshop duties as required to keep our fleet in peak condition.

Candidate Requirements

Essential Qualifications:

Minimum Tier 2, Level 2 Boatmaster’s Licence (or equivalent/higher).
All relevant and up-to-date maritime courses associated with the licence (e.g., First Aid, Firefighting, Sea Survival).

Skills & Attributes:

Proven Leadership: Experience managing a team in a fast-paced, public-facing environment.
Exceptional Communication: A "people person" with the ability to engage diverse audiences.
Flexibility: A conscientious approach to working evenings, weekends, and bank holidays as the schedule demands.
Conscientious Standards: A commitment to high standards of housekeeping and vessel presentation - including the "nitty-gritty" of keeping the boat spotless for our guests.

Why Join Us?

You will be part of a supportive, family-run team that values own initiative and collaborative working. We provide a smart uniform (shirt and jacket) and the opportunity to grow your career within a prestigious, year-round operation.

Evening & Weekend Bar Staff (No Current Vacancies)

Position: Evening & Weekend Bar Staff

Location: Exmouth, EX8 1FE (on boats)

Hours: Flexible and Varied Hours

Hourly Rate: Depending on experience

Description: Stuart Line Cruise are a multi-award-winning, family-run passenger boat company. Operating year-round, we offer a diverse range of scenic and educational boat tours of the River Exe, English Riviera and Jurassic Coast, as well as private charter including live music nights, weddings and birthday parties etc. The boats have fully licensed bars, offering a wide range of local ales, gin and other drinks, as well as snacks including ice creams, pasties, soup and freshly prepared cream teas.

We are offering an exciting opportunity to work as part of a highly professional and efficient bar staff. The successful candidate will positively contribute to the success of the best passenger boat company in the South West by adopting a helpful approach and a willingness to use own initiative, whilst working adaptively and collaboratively with others.

Through appropriate training, you will gain the skills & knowledge associated with hospitality and boating to help with an ongoing career within the industry that can be applied to many other careers.

Key duties will also include;

To interact with customers and colleagues in a professional, helpful, friendly and confident manner.
To go above and beyond expectations to enhance customer experience - in particular, answering questions to the best of your ability, in relation to the history, beauty and wildlife of the surrounding areas and to ask when unsure.
To include weekends and bank holidays in a varied work pattern.
To identify customer profiles, serving food and drinks in accordance to their individual preferences, whilst maintaining excellent standards of presentation, food safety and hygiene, including awareness of food allergies and intolerances.
To adhere to all-round high expectations of the company, with regards to completion of a diverse range of given tasks to the required standard.
To adopt a conscientious approach in all aspects of work and to show willingness to learn new skills, including basic skills in firefighting, rope work and first aid.
To implement common sense at all times and to recognise when to ask questions and refer to more senior members of staff, in order to maintain maximum safety aboard vessels and on the shore.
To maintain high standards of housekeeping, including thorough cleaning of all parts of vessels – especially windows and toilets.
To work methodically in relation to taking food and drink orders, in order to achieve maximum efficiency in serving customers.
To share responsibility for the overall safe operation of vessels, including rope work (tying, untying and picking up moorings).
To maintain punctuality at all times with regards to working hours.
To adhere to the company’s smart uniform policy. Shirt & Jacket provided.
To demonstrate understanding and compliance to the company’s Domestic Safety Management plan and to share responsibility for own training, learning and development.
To contribute to effective management of the on-board bar, including efficient stock-taking, stock rotation and visual merchandising skills, with an awareness and appreciation of financial implications to the company.
To apply basic skills in mental maths in order to add up bar prices, collect money and issue correct change. To assist in ticket sales.

Boat Crew (Currently Recruiting)

Position: Full Time Boat Crew - Summer season (May till October)

Location: Exmouth, EX8 1FE (on boats)

Hours: 1 Full-time role to include evenings and weekends.

Salary: Depending on experience

Description: Stuart Line Cruise are a multi-award-winning, family-run passenger boat company. Operating year-round, we offer a diverse range of scenic and educational boat tours of the River Exe, English Riviera and Jurassic Coast, as well as private charter including live band nights, weddings and birthday parties etc. The boats have fully licensed bars, offering a wide range of local ales, gin and other drinks, as well as snacks including ice creams, pasties, soup and freshly prepared cream teas.

We are offering an exciting opportunity to work as part of a highly professional and efficient boat crew team. The successful candidate will positively contribute to the success of the best passenger boat company in the South West by adopting a helpful approach and a willingness to use own initiative, whilst working adaptively and collaboratively with others.

Key duties will also include;

To interact with customers and colleagues in a professional, helpful, friendly and confident manner.
To go above and beyond expectations to enhance customer experience - in particular, answering questions to the best of your ability, in relation to the history, beauty and wildlife of the surrounding areas and to ask when unsure.
To identify customer profiles, serving food and drinks in accordance to their individual preferences, whilst maintaining excellent standards of presentation, food safety and hygiene, including awareness of food allergies and intolerance's.
To adhere to all-round high expectations of the company, with regards to completion of a diverse range of given tasks to the required standard.
To adopt a conscientious approach in all aspects of work and to show willingness to learn new skills, including basic skills in firefighting, rope work and first aid.
To implement common sense at all times and to recognise when to ask questions and refer to more senior members of staff, in order to maintain maximum safety aboard vessels and on the shore.
To maintain high standards of housekeeping, including thorough cleaning of all parts of vessels – especially windows and toilets.
To work methodically in relation to taking food and drink orders, in order to achieve maximum efficiency in serving customers.
To share responsibility for the overall safe operation of vessels, including rope work (tying, untying and picking up moorings).
To maintain punctuality at all times with regards to working hours.
To adhere to the company’s smart uniform policy. Shirt & Jacket provided.
To demonstrate understanding and compliance to the company’s Domestic Safety Management plan and to share responsibility for own training, learning and development.
To contribute to effective management of the on-board bar, including efficient stock-taking, stock rotation and visual merchandising skills, with an awareness and appreciation of financial implications to the company.
To apply basic skills in mental maths in order to add up bar prices, collect money and issue correct change. To assist in ticket sales.
Depending on your skills and experience, you may be asked to assist with maintenance of boats and general workshop duties.

Office Administrator (No Current Vacancies)

Position: Office Administrator

Location: Exmouth Marina and/or Exmouth Seafront

Hours: 4-5 days a week (must include 1 weekend day a week). This is a seasonal post with the opportunity for winter hours for the right person.

Hourly Rate: Competitive, based on experience.

Description: Are you a people person with a passion for customer service? Stuart Line Cruises is looking for a proactive and enthusiastic Office Administrator to join our close-knit, land-based team. This role is perfect for someone who thrives in a fast-paced environment and enjoys a variety of tasks, from direct customer interaction to supporting our marketing efforts. Having a great telephone manner, computer skills and customer service is a must.

You will be an essential part of our busy booking office, managing enquiries by phone, email, and in-person, processing bookings, and assisting with daily operations. This is a hands-on role that requires flexibility, such as working weekends, especially during our busy summer season and on bank holidays. Our work locations are at the Exmouth Marina and our seafront gift shop location; this is a fully on-site position.

We are a family-run business with a friendly team, and full training will be provided to the right candidate. If you are a great communicator who loves a challenge and wants to be part of a team that helps create memorable experiences for our guests, we'd love to hear from you.

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A little bit about Working With Stuart Line Cruises

Since 1968, Stuart Line Cruises has been listed as one of the top family attractions in Devon and is widely recognised as the best tourist attraction in Exmouth!! We are a small, family-run business, employing a small and friendly team of hard-working individuals.

We are committed to the personal development of individual members of our team, investing in professional maritime training courses and offering opportunities for progression through the business, where appropriate.

As such a small and friendly team, colleagues tend to help each other out wherever help is needed – Crew may sometimes pop over to the Booking Office to assist with ticket sales or directing people and similarly, land-based colleagues may head over to the boats at times, assisting with boarding procedures or acting as an extra pair of hands at particularly busy times.

The main roles within our business include Skippers, Boat Crew and Booking Office Personnel.

During the peak summer season, we look to temporarily expand our team of Boat Crew and Booking Office Personnel, in order to manage the growth in demand for our cruises, particularly during school holidays and for our ever-popular evening Private Charter cruises, where additional evening bar staff are often required. If you are interested in joining our team please complete the form below.

About Us

Stuart Line Cruises is a small, multi-award-winning, family business offering boat trips throughout the year. We have an excellent, far-reaching reputation for our exemplary customer service and this is all thanks to the people on the front line - our Skipper, Crew and Office-based team (yes, that could be you)! We have been operating for more than 55 years and we intend to maintain and continually improve the exceptional service for which we have become known - perhaps you could help us to achieve this?

Working with Stuart Line Cruises does not always require specific qualitifcations - training will be provided where required and many of our team progress to other roles within our business - but we do require you to have the right attitude and this is something which we cannot teach you. Our team love our work and this shows in everything that we do, from helping passengers on and off of the boat, to describing all of our wonderful cruises and cleaning the toilets at the end of the day - we pride ourselves on the can-do attitude of our amazing team and without this, you are unlikely to succeed in your application.