Information for the Disabled

Our vessels are accessible for the majority of people with disabilities. However not all trips are suitable, depending on your requirements
Below is information on each vessel and also on boarding in average circumstances.

We welcome Guide Dogs and Assistance Dogs on all our Trips and Crew are available to assist at all times

If you are confined to a wheelchair you will only be able to sail on circular cruises that depart and return to Exmouth (River Exe Cruises and Jurassic Coast Cruises) due to the facilites at other towns.

If you are concerned or have a specific need please do not hesitate to contact us

Pride of Exmouth Tudor Rose

Exmouth
For the majority of trips this vessel uses a sloping walkway directly onto the top deck. There maybe one or two small steps depending on the tide.
This vessel is not suitable for electric wheelchairs or electric buggies as many of them have rear stabilizers or are too heavy for our staff to assist with. However, we always have manual wheelchairs available for use.
At extreme high tides this vessel will load directly onto her bow requiring passengers to ascend 10 steps to the top deck or descend three to the lower deck.
At these times it is not suitable to have passengers who are confined to wheelchairs or who can not manage steps.
Pay and Dislpay parking is available at the boats departure point on the Quay
This vessel will always load from Exmouth Marina Pontoon which is accessed via a sloping walkway. The incline of this walkway varies according to the tide and can be very steep at extremes of tide. There are two small steps onto the stern of the vessel and then five steps to either to top or lower decks. Handrails are available.
This vessel is not suitable for electric wheelchairs or electric buggies as many of them have rear stabilizers or are too heavy for our staff to assist with. However, we always have manual wheelchairs available for use.
People who use wheelchairs will always be transported onto the pontoon and onto the vessel by a member of staff.
This vessel can take a maximum of three wheelchairs
Pay and Display parking is available a 2 minute flat walk from the departure point on the main pontoon

Toilets
One toilet is located on the top deck. This is a unisex toilet. Two male toilets and a urinal and three ladies toilets are located via steps from the lower deck saloon. One male toilet and one female toilet are located on the stern of the vessel

Refreshments
The Refreshments bar is located on the lower deck in the saloon. However on all trips the crew will offer a waiter service to passengers on the top deck Tudor Rose has one refreshment bar on the lower deck. However, the crew will always offer a waiter service to passengers unable to get to the bar.

Hearing
Currently we do not have a Hearing Aid Loop installed. Speakers are located throughout the vessel so please ask a member of the crew the best place to sit if you have hearing difficulties.
Information sheets are available on each trip about the scenery and wildlife should you be unable to hear the commentary Currently we do not have a Hearing Aid Loop installed. Speakers are located throughout the vessel so please ask a member of the crew the best place to sit if you have hearing difficulties.
Information sheets are available on each trip about the scenery and wildlife should you be unable to hear the commentary

Vision
A member of staff will be happy to assit you onto the boat and during the cruise if you have vision difficulties A member of staff will be happy to assit you onto the boat and during the cruise if you have vision difficulties
Topsham
Pride of Exmouth will normally load from the Lager Quay. The method of loading is strictly tidal dependant so persons confined to a wheelchair should ring us before choosing to sail from Topsham Tudor Rose will normally load from the Lager Quay via a walkway and steps and therefore can not take persons confined to a wheelchair. On occassion it is possible to collect wheelchair users from Trouts Boatyard (advanced group bookings only please)

Sidmouth
These trips load directly from the beach and are therefore not suitable for wheelchairs.

Torquay or Brixham
Due to the design of the Harbour at both these towns passengers will need to be able to manage steps in order to disembark. Passengers confined to wheelchairs are welcome to remain aboard with the crew for the duration of the stop (2 hours)

Exeter
Embarking and disembarking at Exeter requires passengers to ascend/descend upto 11 steps (with handrails) to the lower deck. The Tudor Rose is rarely used for this trip but can normally take upto three passengers confined to wheelchairs

	Pride of Exmouth	Tudor Rose
Exmouth	For the majority of trips this vessel uses a sloping walkway directly onto the top deck. There maybe one or two small steps depending on the tide. This vessel is not suitable for electric wheelchairs or electric buggies as many of them have rear stabilizers or are too heavy for our staff to assist with. However, we always have manual wheelchairs available for use. At extreme high tides this vessel will load directly onto her bow requiring passengers to ascend 10 steps to the top deck or descend three to the lower deck. At these times it is not suitable to have passengers who are confined to wheelchairs or who can not manage steps. Pay and Dislpay parking is available at the boats departure point on the Quay	This vessel will always load from Exmouth Marina Pontoon which is accessed via a sloping walkway. The incline of this walkway varies according to the tide and can be very steep at extremes of tide. There are two small steps onto the stern of the vessel and then five steps to either to top or lower decks. Handrails are available. This vessel is not suitable for electric wheelchairs or electric buggies as many of them have rear stabilizers or are too heavy for our staff to assist with. However, we always have manual wheelchairs available for use. People who use wheelchairs will always be transported onto the pontoon and onto the vessel by a member of staff. This vessel can take a maximum of three wheelchairs Pay and Display parking is available a 2 minute flat walk from the departure point on the main pontoon
Toilets	One toilet is located on the top deck. This is a unisex toilet. Two male toilets and a urinal and three ladies toilets are located via steps from the lower deck saloon.	One male toilet and one female toilet are located on the stern of the vessel
Refreshments	The Refreshments bar is located on the lower deck in the saloon. However on all trips the crew will offer a waiter service to passengers on the top deck	Tudor Rose has one refreshment bar on the lower deck. However, the crew will always offer a waiter service to passengers unable to get to the bar.
Hearing	Currently we do not have a Hearing Aid Loop installed. Speakers are located throughout the vessel so please ask a member of the crew the best place to sit if you have hearing difficulties. Information sheets are available on each trip about the scenery and wildlife should you be unable to hear the commentary	Currently we do not have a Hearing Aid Loop installed. Speakers are located throughout the vessel so please ask a member of the crew the best place to sit if you have hearing difficulties. Information sheets are available on each trip about the scenery and wildlife should you be unable to hear the commentary
Vision	A member of staff will be happy to assit you onto the boat and during the cruise if you have vision difficulties	A member of staff will be happy to assit you onto the boat and during the cruise if you have vision difficulties
Topsham	Pride of Exmouth will normally load from the Lager Quay. The method of loading is strictly tidal dependant so persons confined to a wheelchair should ring us before choosing to sail from Topsham	Tudor Rose will normally load from the Lager Quay via a walkway and steps and therefore can not take persons confined to a wheelchair. On occassion it is possible to collect wheelchair users from Trouts Boatyard (advanced group bookings only please)
Sidmouth	These trips load directly from the beach and are therefore not suitable for wheelchairs.
Torquay or Brixham	Due to the design of the Harbour at both these towns passengers will need to be able to manage steps in order to disembark. Passengers confined to wheelchairs are welcome to remain aboard with the crew for the duration of the stop (2 hours)
Exeter	Embarking and disembarking at Exeter requires passengers to ascend/descend upto 11 steps (with handrails) to the lower deck.	The Tudor Rose is rarely used for this trip but can normally take upto three passengers confined to wheelchairs